Insurance & Compensation

Insurance & Compensation

Private health fund

All private health funds give members the option of physiotherapy cover. Some health funds also give you the option to claim on exercise physiology and massage. If your policy includes physiotherapy, exercise physiology or massage cover, please bring your private health insurance Hicaps card to claim your rebate directly from our reception desk.

If you are unsure of your rebate amount, please contact your health fund.

If you are doing Pilates treatment for an injury you are eligible to claim on your private health insurance. (Please note, exercise physiology is not recognised by all private health insurance companies.)

If you are doing Pilates as part of your normal exercise regime and you are not injured, you are not eligible to claim on your private health insurance.

Medicare – EPC

If you have a chronic problem you can qualify for Medicare benefits under the ‘Enhanced Primary Care’ program. Under this program, you can receive approximately $50 per session back from Medicare for 5 visits per calendar year. However, to qualify for these benefits you must obtain a referral from your doctor who needs to complete an EPC care plan.


Melbourne Physiotherapy Pilates + Fitness Group is registered to provide services for TAC clients.
We do not charge a gap fee for TAC services.


MPPFG is happy to announce that we now offer no gap fees on most WorkSafe appointments.
Senior therapists / post graduate qualified Physiotherapists may attract a gap fee. Please contact our friendly reception team for more details on 03 9534 0611

Veterans’ Affairs

A range of Physiotherapy (including Hydrotherapy) and Exercise Physiology services are offered to “Department of Veterans Affairs” clients. As specified by the DVA fact sheet DVA03:

  • “Holders of a GOLD CARD (Repatriation Health Card – For All Conditions within Australia) are entitled to the full range of health care services…aids and appliances to help them to remain in their home”. This includes Physiotherapy and Exercise Physiology for all conditions.
  • “Holders of a WHITE CARD (Repatriation Health Card – For Specific Conditions) are only entitled to be treated at DVA’s expense…..for their accepted service related disabilities or illnesses”. Treatment for all other conditions are at the clients expense.

Please provide your DVA card to reception to record your eligibility details.


“Comcare” is the Federal Government Workers Compensation program for Federal Government employees and 227 registered self-insured businesses, such as Australia Post, CBA and NAB banks, Telstra and the John Holland Group.
“Melbourne Physiotherapy Group” and “Melbourne Pilates and Fitness Group” provide the following services to approved “Comcare” patients:

  • Physiotherapy (including exercise rehabilitation at our Pilates studio)
  • Hydrotherapy
  • Massage.

Exercise Physiology is not covered by the “Comcare” scheme. New Comcare patients will need to bring their employer details to their first appointment.